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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LeAnn Amerson

November 13, 2024

5  out of  5
rating by LeAnn Amerson
"Cindy, Theresa, and Terry are super helpful in all areas. I have been with them for a while now and they continue to go above and beyond."
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Briana Tenorio Mark

November 8, 2024

5  out of  5
rating by Briana Tenorio Mark
"They were very thorough, kind and explained everything perfectly. I'm looking forward to having them insure my vehicles and property for years to come."
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Lisa Wilder

November 4, 2024

5  out of  5
rating by Lisa Wilder
"Got a great price and Cindy is a gem!"
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kay taylor

October 31, 2024

5  out of  5
rating by kay taylor
"I have known Terry for many years and very excited to find out he is selling insurance. Terry's office staff is so helpful. Cindy has spent a lot of time helping us to compare the coverage/cost with the other writers we were using. After all her work, we now have more coverage for less cost. Be sure to ask about how you can continue to reduce your auto insurance rates. IT WORKS!"
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Stanley Gwyn

October 31, 2024

5  out of  5
rating by Stanley Gwyn
"They take good care of me. Have been with them for years!"
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Lindie Rountree

October 29, 2024

5  out of  5
rating by Lindie Rountree
"Very pleased with customer service"
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shelley funderburk

September 26, 2024

5  out of  5
rating by shelley funderburk
"We had to transfer our policies here from another agent who dropped the ball for several months. This office had everything done we had been trying to get resolved within a week, and even followed up with things we hadn't even known about or requested. Their customer service went above and beyond expectations. My husband and I are grateful we landed in the hands of someone who knows what they are doing. Great job y'all! Thanks again."
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Brian and Ashley Jones

September 13, 2024

5  out of  5
rating by Brian and Ashley Jones
"Best place to go for all your insurance needs. Everyone is very friendly and responsive especially Teresa Ewbank she’s amazing.They always answer my calls and text right away and answer all my questions. Terry Hawthorne’s State Farm Insurance is top notch across the board."
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Vikrantkumar Patel

September 11, 2024

5  out of  5
rating by Vikrantkumar Patel
"A well deserved Insurance company. Have been with Terry for a year now. Also, Cindy has given a good discount this year."
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Vivian A

September 5, 2024

5  out of  5
rating by Vivian A
"Cindy is straightforward and personable. She was very helpful navigating through the application process and choosing the best plan for my future"
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Anthony Albaladejo

September 3, 2024

5  out of  5
rating by Anthony Albaladejo
"Lisa and Cindy are awesome and they are always really helpful to me. They help me get a great price for all 4 of my vehicles. Thank you Lisa and Cindy 🤗"
We responded:
"Thanks Lisa does a great Job providing great coverage and saving customers money."
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Lady ofTroy

August 28, 2024

5  out of  5
rating by Lady ofTroy
"Wonderful people and a fantastic place to work!"
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Alan Larson

August 27, 2024

5  out of  5
rating by Alan Larson
"Excellent and timely. Competitive rates. Thorough follow through!"
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Teresa Langford

August 27, 2024

5  out of  5
rating by Teresa Langford
"They are the absolute best! They are the kindest and most helpful staff! All the staff upfront are the sweetest and you just don’t see that anymore"
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Mayullin Rodriguez

August 20, 2024

5  out of  5
rating by Mayullin Rodriguez
"Teresa, Cindy, and Lisa are the best!"
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Renae Freeman

August 13, 2024

5  out of  5
rating by Renae Freeman
"The best insurance company! Cindy is always so pleasant & helpful. Been with State Farm for close to 40 years & won’t change!"
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jason littlefield

July 29, 2024

5  out of  5
rating by jason littlefield
"Wonderful staff and business Treat u like family"
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Cindy Kunselman

July 18, 2024

5  out of  5
rating by Cindy Kunselman
"Always professional and friendly"
We responded:
"Thank you We have the best customers! "
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Mary Ann De Lara

July 12, 2024

5  out of  5
rating by Mary Ann De Lara
"Teresa is the best!"
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dlm nacny

July 8, 2024

5  out of  5
rating by dlm nacny
"If I could give a million stars, I would. Ok, exaggeration, but Teresa Eubank is the best! She is friendly, patient, and kind, and the consummate professional. I appreciate the time she took to explain everything and answer all my questions. She said she likes her job, and it shows."
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DEE CASAREZ

June 18, 2024

5  out of  5
rating by DEE CASAREZ
"things are tough all over these days. And service is hard to come by, let alone good service. But I would like to brag on the service offered by State Farm Insurance! we have had more changes to make in the last 2 years than I care to mention. Every time I reached out with a change, whether it was to change a driver or multiple cars, I always had a good experience and a good vibe by our rep (Cindy). I could feel her service with a smile on the other end of the line. I have dealt with plenty of insurance agencies, and Terry Hawthorne State Farm Ins has offered the best service I have ever encountered. Kind regards, Dee Luna"
We responded:
"Thank you Dee!"
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Michelle Lopez

June 13, 2024

5  out of  5
rating by Michelle Lopez
"Extremely friendly, made it super easy and affordable. Thank you!"
We responded:
"Thank you we appreciate serving our great customers!"
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Sonia Perez

May 28, 2024

5  out of  5
rating by Sonia Perez
"Amazing customer service. Thank you ladies"
We responded:
"Thank you very much Sonia!"
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Birdena W

May 15, 2024

5  out of  5
rating by Birdena W
"Cindy does a good job."
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SE TR

May 9, 2024

5  out of  5
rating by SE TR
"My 92-year-old mom has been with them for many, many years. They have always gone above and beyond in helping her and making sure she has the best coverage possible and all the assistance she's needed when Amarillo storms have blown through her neighborhood. Incredibly friendly and knowledgeable folks!!"